Store Name: Aj Cheese Cake
Business Activity: Online Selling – Kuwait – Food, Dessert
Last Updated: 02-09-2026
Welcome to Aj Cheese Cake. By accessing our online store, browsing our website, creating an account, or placing an order, you agree to comply with the following Terms & Conditions. Please read these terms carefully before making a purchase.
Aj Cheese Cake is an online store specializing in Cheesecake, desserts, sweets, and related food products, with ordering and delivery services available within the State of Kuwait.
The terms "Store," "we," "us," and "our" refer to Aj Cheese Cake. The terms "Customer," "you," and "your" refer to any person accessing the store or placing an order.
By accessing or using our store, creating an account, or completing a purchase, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our store or place an order.
We make every reasonable effort to ensure that product descriptions, ingredients, images, sizes, and other information displayed in the store are accurate.
Due to the handmade and food-related nature of some of our products, the final product may vary slightly from the displayed images in terms of:
Shape.
Decoration.
Colors.
Ingredient arrangement.
Packaging.
Final presentation.
Product availability may change from time to time. We reserve the right to add, modify, discontinue, or limit any product without prior notice.
Our products may contain or come into contact with ingredients that can cause allergic reactions, including but not limited to:
Milk and dairy products.
Eggs.
Nuts.
Peanuts.
Wheat and gluten.
Soy.
Other ingredients used in the preparation of certain products.
Customers are responsible for reviewing product ingredients and contacting Aj Cheese Cake before placing an order if they have any food allergies, intolerances, or dietary restrictions.
Customers with severe allergies should notify the store before ordering. Customers should not assume that a product is completely free from allergens unless this has been specifically confirmed by the store.
Customers may place orders through the ordering channels made available by the store.
Before confirming an order, customers are responsible for ensuring that all information provided is correct, including:
Customer name.
Phone number.
Delivery address.
Products selected.
Quantities.
Delivery date and time, where applicable.
Special instructions or requests.
The customer is responsible for any delays or issues resulting from incorrect, incomplete, or inaccurate information provided during the ordering process.
An order is considered confirmed only after it has been accepted or confirmed by the store through the applicable communication or ordering system.
Aj Cheese Cake reserves the right to refuse or cancel an order in exceptional circumstances, including:
Product unavailability.
Obvious pricing or product information errors.
Inability to deliver to the specified address.
Payment processing issues.
Operational limitations.
Inability to fulfill the requested delivery time.
Suspicious, fraudulent, or inaccurate order information.
If an order has already been paid for and is subsequently canceled by the store, any applicable refund will be handled according to the store's refund policy and the payment method used.
All prices are displayed in the applicable currency shown at checkout.
Prices may be changed at any time. Price changes will not normally affect orders that have already been confirmed, except in cases involving an obvious or unintentional pricing error.
Additional charges may apply, including:
Delivery fees.
Service fees.
Special customization charges.
Other applicable charges.
Any applicable charges will be communicated or displayed before the order is completed whenever reasonably possible.
Customers may pay using the payment methods available through the store at the time of purchase.
Customers are responsible for providing valid and accurate payment information.
Aj Cheese Cake is not responsible for payment failures, delays, declined transactions, or other issues caused by banks, payment processors, card issuers, or third-party financial service providers.
Orders will be prepared according to the estimated preparation time or schedule provided at the time of ordering.
Preparation times may vary depending on:
Order volume.
Holidays and special occasions.
Large orders.
Customized orders.
Product availability.
Operational circumstances.
If there is a significant change to the expected preparation time, the store may contact the customer using the information provided with the order.
Delivery services are provided according to the areas, schedules, and delivery options available through the store.
Customers must provide an accurate delivery address and a valid phone number through which they can be reached.
Delivery delays may occur due to circumstances beyond the store's reasonable control, including:
Traffic congestion.
Road accidents.
Weather conditions.
Road closures.
Traffic diversions.
Delivery service delays.
Customer unavailability.
The store shall not be responsible for delays caused by circumstances outside its reasonable control.
The customer or an authorized representative should be available at the specified delivery location.
If the customer cannot be reached or is unavailable at the delivery address, the store or delivery provider may, where possible:
Reschedule the delivery.
Return the order to the store.
Charge an additional delivery fee for a second delivery attempt.
Due to food safety considerations, products returned because of customer unavailability may not be eligible for redelivery, replacement, or refund.
Customers are encouraged to inspect their order immediately upon delivery and verify:
Packaging condition.
Number of items.
Product type.
Any visible damage.
General order accuracy.
If there is an apparent issue with the order at the time of delivery, customers should contact Aj Cheese Cake as soon as possible and provide clear photographs of the product and packaging when requested.
Some Aj Cheese Cake products are perishable and may require specific storage conditions.
Once the order has been received by the customer, the customer is responsible for properly storing the products according to the instructions provided by the store.
Customers should:
Follow the recommended storage instructions.
Maintain appropriate refrigeration where required.
Avoid leaving perishable products in unsuitable temperatures for extended periods.
Consume products within the recommended period.
The store is not responsible for deterioration caused by improper storage or handling after delivery.
Due to the nature of freshly prepared food products, orders may not be cancellable once preparation or production has started.
Customers who wish to cancel an order should contact Aj Cheese Cake as soon as possible.
Cancellation requests are subject to the status and preparation stage of the order at the time the cancellation request is received.
Due to the nature of food products, returns may not be accepted simply because a customer changes their mind after receiving an order, except where required or permitted under applicable laws.
The store may consider replacement, credit, or refund requests in cases such as:
Receiving the wrong product.
Missing items.
Significant damage to the product upon delivery.
An issue caused by an error made by the store.
Customers should contact the store promptly after discovering an issue and provide relevant information and photographs when requested.
Any approved refund will be processed according to the applicable refund procedure and payment method.
Where customization is available, customers may request options such as:
Personalized messages.
Specific designs.
Flavors.
Colors or decorations.
Different sizes.
Other special requirements.
Customers are responsible for carefully reviewing all customization details before confirming the order.
Customized orders may not be modified or canceled once preparation has started.
Large orders, party orders, and event-related orders may require additional preparation time.
The store may require customers to place large or customized orders in advance to ensure sufficient preparation time and product availability.
Specific deadlines or minimum advance-order periods may apply.
From time to time, Aj Cheese Cake may offer promotional campaigns, discount codes, special offers, or other marketing promotions.
Each promotion may be subject to specific conditions, including:
A specific validity period.
Minimum order requirements.
Selected products only.
Limited usage.
Customer eligibility.
Restrictions on combining multiple offers.
The store reserves the right to modify, suspend, or discontinue promotional offers according to the applicable promotion terms.
If account registration is available, customers are responsible for keeping their login credentials secure and confidential.
Customers are responsible for activities conducted through their account unless unauthorized use is established.
Customers must provide accurate and up-to-date information when creating an account or placing an order.
All content available through the store, including but not limited to:
Aj Cheese Cake name.
Logo and branding.
Product photographs.
Text and descriptions.
Graphics.
Designs.
Marketing materials.
Website content.
is owned by or lawfully used by the store and may not be copied, reproduced, modified, distributed, or commercially used without prior written permission, except where permitted by applicable law.
Customers agree not to use the store for:
Any unlawful activity.
Attempting to access or interfere with store systems.
Providing fraudulent or misleading information.
Abusing promotional offers.
Placing fraudulent or fictitious orders.
Copying store content without authorization.
Attempting unauthorized access to any store system.
Any activity that may harm the store, its customers, or its services.
Aj Cheese Cake takes reasonable measures to protect customer information and handle personal data appropriately in accordance with applicable laws and regulations.
Information may be collected and processed when necessary to provide our services, including:
Customer name.
Phone number.
Delivery address.
Order information.
Payment-related information processed through authorized payment providers.
Customer information may be used to process orders, arrange delivery, communicate with customers, provide customer service, and improve the store's services, subject to the store's Privacy Policy and applicable laws.
Aj Cheese Cake may contact customers regarding:
Order confirmation.
Delivery details.
Order status.
Changes or delays.
Problems with an order.
Additional information required to fulfill an order.
Customer service matters.
Customers are responsible for providing a valid phone number and contact information.
Aj Cheese Cake makes reasonable efforts to provide quality products and services. However, to the extent permitted by applicable law, the store shall not be responsible for issues resulting from:
Improper storage after delivery.
Failure to follow storage instructions.
Incorrect customer information.
Customer absence during delivery.
Delays caused by circumstances outside the store's reasonable control.
Food allergies that were not disclosed or appropriately addressed before ordering.
Improper use or handling of products after receipt.
Nothing in these Terms & Conditions is intended to exclude or limit any legal rights or liability that cannot legally be excluded or limited under applicable law.
Aj Cheese Cake shall not be liable for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to:
Natural disasters.
Epidemics or public health emergencies.
Fires.
Major service interruptions.
Government decisions or restrictions.
Road closures.
Civil disturbances.
Major technical or logistical failures.
Other unforeseen emergency circumstances.
Aj Cheese Cake reserves the right to update or modify these Terms & Conditions from time to time.
The updated version will be published through the store with the applicable Last Updated date.
Continued use of the store after changes have been published constitutes acceptance of the updated terms to the extent permitted by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the State of Kuwait.
Any dispute arising in connection with the store, products, orders, or services should first be addressed through an amicable resolution where reasonably possible.
If an amicable resolution cannot be reached, the dispute shall be subject to the jurisdiction of the competent courts of the State of Kuwait, in accordance with applicable laws.
For questions, complaints, order issues, or other inquiries, customers may contact Aj Cheese Cake through the official contact channels made available through the store.
When contacting customer service regarding an order, customers may be asked to provide:
Order number.
Customer name.
Phone number.
Description of the issue.
Photographs of the product or packaging, where applicable.
By completing a purchase through Aj Cheese Cake, the customer acknowledges that they:
Have read and understood these Terms & Conditions.
Agree to the applicable store policies.
Have provided accurate information.
Are responsible for providing a correct delivery address and contact details.
Understand the nature of the food products purchased.
Agree to follow applicable storage and handling instructions after receiving the order.
Last Updated: 02-09-2026
Aj Cheese Cake
Thank you for choosing us. We are delighted to make every order a delicious and memorable experience.